Requiring Values for Field

Christopher Can1

Hello, I am trying to force users to fill in values for a custom field if the value of a different field is set to a certain value.

Example: I have a custom field "Linked Issues". I want users to have to provide a value for this field if they specify the value "Duplicate" in the Resolutions field.

Sameera Shaakun2

I guess you want to perform this validation when performing a certain workflow transition. You can write a Groovy script validator for this. You need to install Groovy runner plugin for this.

Using Groovy, you can check the values of Resolution and custom field, and then display an error message and prevent status transition.

Alternatively, you can use use Behaviours and Groovy runner plugins together. Behaviours may work in issue edit screen as well. I guess following code will work for Behaviours.

if(!getFieldById("customfield_10000").getValue() && getResolutionObject().getName() == "Duplicate"){
  getFieldById("customfield_10000").setError("Resolution is Duplicate. You must set a value for this field.");
 } else {
         getFieldById("customfield_10000").clearError();
 }