Jira Service Desk hangs when clicking on Create button for incident/tasks

Question

JSD doesn't respond and stuck on progress wheel when clicking on Create button for incident and tickets.

moofoo · Answer

Hi Keshbin Bajracharya,

Thanks so much for your question.

It would be nice if you could provide more details about your case - some logs, steps to reproduce and the details about your setup (like plugins, automations and workflows you have configured for the project in question) would be good to have.

Also, in case it requires deeper investigation, would be better if you raise this with our support team.

Thank you,

Artem
Jira Service Management

P.S.: if this answer is correct, please select the ‘accept answer’ button