User not licensed

Former user

The user can login  to bitbucket via the web interface (also shown on Admin->Users) but when he tries to clone via TortoiseGIt on Windows there is an error not licensed:

Cloning into ....

fatal: remote error: Not licensed

 

git exit code 128

 

Admin-> Licensing

• User limit: 50
• Licensed users: 31

How to resolve this

Former user

...yes same thing on the command line.<br><br>git clone <a href="https://haa@git.fidesintra.net/scm/jira/fides-data.git" target="_blank" rel="nofollow noopener noreferrer">https://USER@git.example.com/....</a><br><br>did the trick, where USER is the username<a href="https://haa@git.fidesintra.net/scm/jira/fides-data.git" target="_blank" rel="nofollow noopener noreferrer"><br><br></a>

git config --global user.name "..."
git config --global user.email "..."<br><br>might&nbsp;have&nbsp;worked&nbsp;as&nbsp;well? 

<a href="https://haa@git.fidesintra.net/scm/jira/fides-data.git" target="_blank" rel="nofollow noopener noreferrer"><br><br></a>