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How to see log work fields in jira

Fiona Gallagher

I have added the log work field to the default screen in jira so when users are changing statusthey can log their hours atthe same time without going into another tab log woek and screen,

but this field log work does not show me the client account, or the type of work or billable ootion so if I log the time spent it does not go towards and accounts set up.

Users are not logging their work against the accounts and this is a problem for us

Accepted answers

Ramiro P

Hi Fiona, just in case you are using Tempo Plugin? This plugin has a field that it's called Account and the thing with this field is that it is related to the issue, not the worklog. So every worklog registered in that issue will have that account automatically.

All comments

Ramiro P

Fiona Gallagher

With the wa we are set up when you log the work you need to log it against a client account other wise it wont go againsy any account.

in the first screenshot when I log time spent there is no option to select the client account or billable

Ramiro P

But are you using Tempo Plugin? And it's Client Account a custom field you created?

Fiona Gallagher

yes I am using tempp plugin and clint account is a work log attribute I added in tempo set up, it is an account type

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