Work On Issues is required to create a sub task

Aldo Cauchi Savona

Hi,

I have given a user the project permission 'Create Issues' and  'Work On Issues' in a project's used permission screen.

However from a story More > Create sub-task, when clicking the Create button, I am shown the error: User 'xyz' doesn't have the 'Work On Issues' permission

The workflow does not have any related validator or transition state properties.

Id there some other property that I need would need to set?

Rob Horan

Assuming you have time tracking enabled, users would need to have the Work on Issues Permission in order to log time against tickets.  Its not a workflow permission, it's a project permission.

You can read about it here: https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html

 

Time-tracking permissions and explanations

Work on issues	Permission to log work against an issue, i.e. create a worklog entry. (Only relevant if time tracking is enabled).
Delete all worklogs	Permission to delete any worklog entries, regardless of who added them. (Only relevant if time tracking is enabled). Also see the Work On Issues permission.
Delete own worklogs	Permission to delete worklog entries that were added by the user. (Only relevant if time tracking is enabled). Also see the Work On Issues permission.
Edit all worklogs	Permission to edit any worklog entries, regardless of who added them. (Only relevant if time tracking is enabled). Also see the Work On Issues permission.
Edit own worklogs	Permission to edit worklog entries that were added by the user. (Only relevant if time tracking is enabled). Also see the Work On Issues permission.