nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I reopened an issue but I cannot change the resolution from 'Done' to 'Unresolved'.

Aaron Nanny

Accepted answers

mogavenasan

Hi @Aaron Nanny,

You will need to have a workflow post-function within the reopen transition to clear the Resolution field. You may refer to Clear the resolution field when an issue is reopened in Jira server for the steps.

I hope that this helps.

Thanks,
Moga

All comments

Mikael Sandberg

Hi Aaron,

Welcome to Atlassian Community!

You can only set the resolution to unresolved as part of a post function in the workflow, it is not possible to do it by adding the resolution to a screen. Have a look at Advanced workflow configuration for more information.