ScriptRunner for Bitbucket "Require commits to be associated with a JIRA issue" Failing

Question

We are having an issue where one user is getting an error when trying to commit with a valid JIRA issue.  The JQL we have setup is project in myProjects().  This works for all users who have tested it except for one.  The user who is having the issue is an administrator of the JIRA project, and the JIRA issue number is valid as other users are not having the same issue with the same JIRA issue number.

We are unable to see anything in the logs other than the commit is rejected.

adammarkham · Answer

Hi Trent,

I haven't found much. Could you get the user to reset their credentials, in particular the credentials cache for that repository. Maybe they are wrong. There are some instructions here for doing this in Git here: http://stackoverflow.com/questions/18157583/git-credential-helper-cache-never-forgets-the-password

Adam

trent-dailey · Answer

Hi Adam,

Any update on this?  Any way to enable extra logging to see what username is being passed to JIRA or anything like that?

Thanks,

Trent

trent-dailey · Answer

Hi Adam,

Yes we have other users that are using SSH there.  He also just tried to switch to HTTPS and had the same issue with the hook.  Below is log output.

https | o@1O3A096x556x4729749x0 | E731TK | 2017-02-23 09:16:36,919 | "GET /scm/rcs/rental-clients-training.git/info/refs HTTP/1.1" | "" "git/2.10.1" | 200 | 0 | 865 | refs | 433 | - |
 https | o@1O3A096x556x4729751x0 | E731TK | 2017-02-23 09:16:38,179 | "POST /scm/rcs/rental-clients-training.git/git-upload-pack HTTP/1.1" | "" "git/2.10.1" | 200 | 341 | 178025 | cache:miss, clone | 909 | - |
 https | o@1O3A096x559x4730353x1 | E731TK | 2017-02-23 09:19:05,598 | "GET /scm/rcs/rental-clients-training.git/info/refs HTTP/1.1" | "" "git/2.10.1" | 200 | 0 | 735 | refs | 394 | - |
https | o@1O3A096x559x4730355x1 | E731TK | 2017-02-23 09:19:08,078 | "POST /scm/rcs/rental-clients-training.git/git-receive-pack HTTP/1.1" | "" "git/2.10.1" | 200 | 495 | 366 | push, rejected | 2094 | - |

He also has no issues making commits when the require JIRA commits hook is disabled.  I will check if other users on his team are using SSH but I believe others are without issues.  Is there a way to enable more logging for that hook so it will output more information?

Thanks,

Trent