Unable to Backup hosted JIRA db

JIRA Nugensis

We are currently tring to back up an old hosted version of JIRA so we can migrate to the cloud version. We are getting the following error:

• An exception occurred backing up: java.lang.IllegalStateException: Could not find column 'JQL' in previously parsed query!

Steps to produce this are System> Backup System > Enter File name > Backup

 

Earl McCutcheon

Hello @JIRA Nugensis ,

First I recommend checking out the following KB article that details this error with a few different causes that can lead to the behavior you are seeing:

• https://confluence.atlassian.com/jirakb/action-in-jira-server-fails-with-could-not-find-column-in-previously-parsed-query-error-in-log-315326688.html

Let me know what you find.

Regards,
Earl