How to set custom filed value based on other filed value when creating Request from Customer Portal

Akshin Mustafayev_846erq

Lets say I have 2 custom fields:

1. Select list which contains of: Item1 , Item2, Item3 and etc.
2. Checkboxes item which is empty

 

I want to create behavior when, user creates a request from a Customer Portal, and selects from Select list lets say Item1, then items in Checkboxes change to my defined custom values.

When user selects Item2 in Select list, then items in Checkboxes change to other custom values which are expected for Item2

I tried to find code for ScriptRunner plugin, but none of them helped. 

Ravi Sagar _Sparxsys_

Hi @Akshin Mustafayev 

Share your script and let us see why it is not working.

You can also take a look at this script and this one as well to get some some examples.

Ravi