When I start editing a new or an existing page, it's impossible to write in the edit zone and no text appear in it if it's an existing file. How can I resolve this problem ?
Hallo Geoazimut
Are you using Google Chrome as your browser? There's a known problem with Chrome that reduces the size of the editor panel. This plugin will fix it:
https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor-height-fix
Alternatively, you can upgrade to Confluence 5.1.3 or later. The bug report has the details:
https://jira.atlassian.com/browse/CONF-28415
I hope this helps!
Cheers, Sarah
Hello Sarah,
Thank you for your fast answer. Unfortunately it doesn't resolve my problem. I'm mostly working in Firefox but I also tried in Internet Explorer, the problem always happens. I use the OnDemand version of Confluence (in french).
Cheers, Martin (Geoazimut)
Oh dear, that doesn't sound good. The best thing is to contact the Atlassian Support team at http://support.atlassian.com
Finally the suppport gave me the solution:
The Confluence plugin editor was disabled and the support restarted it to get it working. It works fine now.
Thanks for your help Sarah.
All the best, Martin
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