nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How did the migration to Confluence Questions go?

Joseph Clark4

Answers is up and running on Confluence Questions now! How did it go, and are there any known problems?

Accepted answers

Joseph Clark4

Hi all!

Thanks for bearing with us while the migration was underway - we had a few false starts which lead to the outage window taking slightly longer than expected, but now we're up and running on Confluence.

We moved a lot of content from one system to the other - around 210,000 user accounts and 80,000 questions. The goal was to have a 100% success rate for the migrated content, but sadly we didn't quite make it. I wanted to list out some of the content problems that you might see on the site right now, and which we will be working to fix ASAP next week:

Avatars are not yet migrated (this is a separate step we are going to run in the background since it takes another ~24hrs to migrate the avatar for every user). Avatars are now migrated. If yours did not come across, you'll need to go to https://id.atlassian.com and manually change your avatar again - this will trigger the synchronization to happen. You may notice your avatar not displaying correctly in the header - this is https://jira.atlassian.com/browse/CQ-1219
Approximately 1000 user accounts failed to migrate across. I am still investigating whether or not these were active accounts or not, and if they are, we'll fix them up during the week before Summit. All active accounts have now been migrated.
Around 100 questions failed to migrate across, and any question that was marked as "[closed]" did not get migrated across. I'll be digging in to both of these next week before Summit and manually migrating questions that got missed. All non-spam questions have now been migrted.
Some users (perhaps ~600 users maximum) may find that after logging in with Atlassian ID, they are logged in as the wrong Confluence user. If this happens to you, please let me know and we can fix it up manually. I'll attempt to correct this in bulk next week once the Atlassian ID dev team in Sydney is available to assist. We believe this is now resolved, but please get in contact with us if this affects you.
You may notice that my own user account has no content associated with it... I accidentally deleted it while mucking around in the user management section - whoops! I'll have to re-migrate all my own content across again before everyone gets to see all my wonderful answers again. Phew, I fixed this now
Performance of the site when loading extremely large questions might be a bit worse than what we expected. We're looking in to this right now. Our performance changes are in place and we have since been very stable.
Email notifications do not appear to be working. Looking in to this right now, too! Email is working now, yay!

If you notice any problems, any missing content, or you have any problems with your user account, please report an issue in the Confluence Questions project on jira.atlassian.com: https://jira.atlassian.com/browse/CQ

All comments

Joseph Clark4

Hi all!

Avatars are not yet migrated (this is a separate step we are going to run in the background since it takes another ~24hrs to migrate the avatar for every user). Avatars are now migrated. If yours did not come across, you'll need to go to https://id.atlassian.com and manually change your avatar again - this will trigger the synchronization to happen. You may notice your avatar not displaying correctly in the header - this is https://jira.atlassian.com/browse/CQ-1219
Approximately 1000 user accounts failed to migrate across. I am still investigating whether or not these were active accounts or not, and if they are, we'll fix them up during the week before Summit. All active accounts have now been migrated.
Around 100 questions failed to migrate across, and any question that was marked as "[closed]" did not get migrated across. I'll be digging in to both of these next week before Summit and manually migrating questions that got missed. All non-spam questions have now been migrted.
Some users (perhaps ~600 users maximum) may find that after logging in with Atlassian ID, they are logged in as the wrong Confluence user. If this happens to you, please let me know and we can fix it up manually. I'll attempt to correct this in bulk next week once the Atlassian ID dev team in Sydney is available to assist. We believe this is now resolved, but please get in contact with us if this affects you.
You may notice that my own user account has no content associated with it... I accidentally deleted it while mucking around in the user management section - whoops! I'll have to re-migrate all my own content across again before everyone gets to see all my wonderful answers again. Phew, I fixed this now
Performance of the site when loading extremely large questions might be a bit worse than what we expected. We're looking in to this right now. Our performance changes are in place and we have since been very stable.
Email notifications do not appear to be working. Looking in to this right now, too! Email is working now, yay!

Septa Cahyadiputra

Hi Joe,

In the previous Answers site, users can see the Karma of the contributing users just beside their answers or comment. I can't see it in this new Confluence Questions Karma. Is it an expected behaviour or we should create a bug/feature request for that.

So far it looks good for me. Can't wait to see the avatar though. Great job mate.

Cheers,
Septa Cahyadiputra

Viðar Svansson

I filed an issue before seeing this question: https://jira.atlassian.com/browse/ANSWERS-1387

Viðar Svansson

Congratulations!

corporalaris

My account didn't transfer! All my karma nooo!!!!

Sergey Svishchev

Suddenly, a wild mail notifications appears! How do I turn them off?

Steven F Behnke

My colleague can't even log in! He get's an error at the id atlassian part of the login. @Andrew Wolpers [BlackPearl PDM] I know it's part of the transition process. Let me know if there's a better place to report!! Still excited, Questions looks great!

Steven F Behnke

And my points are back! Thanks!

Julia Levcovets

Would be great to turn it off, cose notifications appear in my main mail directory.

Former user

Just a me, too - especially since I never subscribed to anything!

Julien H.

You can click on "Unwatch" link in the email to stop receiving the email for this topic.

Peter Van de Voorde

It seems we can no longer instaban spammers, which was a feature available once you had enough karma points. Will this be coming back?

Julien H.

The feature is available in Questions in the user profile right sidebar. We have some improvement planned for this feature https://jira.atlassian.com/browse/CQ-1209

Vera Henrichs

Hi there,

When you post an answer to a question in e.g. topic Confluence, you get a popup if you want to watch topic Confluence. I think there's a small percentage of people who would like this, because this is about the whole topic and you'll be flooded with e-mails wink I have answered 3 questions and I already find it annoying. So.... maybe it's a bit too much service?

Mirek

I noticed now that that spam is still added (Below is a example)

صيانة ثلاجات اريستون 01060037840 _0235699066 توكيل ثلاجات اريستون

Full Name is still used from Billing Account not nickname.

Overall finally migration is over however I do not see those recent changes that were gathered and resolved during beta testing phase..

@Joe Clark [Atlassian], is that right?

Vera Henrichs

Hello again!

I'm missing "Browse Questions"... now you have buttons for Recent and unanswered, but that only display a couple of questions. You can't find or see the rest that way.

Sometimes I just like to browse to read about new stuff, learning about JIRA or Confluence or just to see who I can help...

Hope it comes back!

Peter Van de Voorde

Hi Julien, I just found it and tried it on the latest spammer, but even after confirming to ban this user in the pop-up it doesn't do anything. Best regards, Peter

Septa Cahyadiputra

Hi Peter, That is correct, we created a feedback out of this issue here: https://jira.atlassian.com/browse/CQ-1314.

Ramiro P

I noticed that I can now accept answers inother people questions. Should it be like that or it is a bug?

Septa Cahyadiputra

I think it's because of your Karma points that give you the privilege to do that.

Septa Cahyadiputra

From your comment, I'm aware that we do not provide a clear link to FAQ and such information is not included for now. So I created this feedback ticket: https://jira.atlassian.com/browse/CQ-1319 If you have any feedback, feel free to create yours.

Kathy Tempesta

Well, I wasn't expecting the FLOOD of email I got this morning since I long ago set my preferences to never send me email. It took me a while to figure out how to stop it.

Yagnesh Bhat

I cannot post an answer - Its saying this : Your post was rejected because it contains blacklisted words. Please contact the admin for more information. Why?

Yagnesh Bhat

For my above problem, I have filed the issue here : https://jira.atlassian.com/browse/CQ-1323 . Please address soon.

Darren Martz2

I'm not appreciating the auto-watch on every issue I commented on and every topic I participated in. At least that is what it appears to be from the migration. There does not seem to be a central place to see what I am watching to quickly stop watching them.

BillA

Darren, you can disable autowatch by going to this URL https://answers.atlassian.com/users/editmyemailsettings.action

Joseph Clark4

Hi @Vera Henrichs - I agree it's a bit annoying to get the same popup all the time - I've created https://jira.atlassian.com/browse/CQ-1333 to track improving this.

Joseph Clark4

This was raised as https://jira.atlassian.com/browse/CQ-1292

Joseph Clark4

Hey Mirek, We have the instaban feature and a spam blacklist to try and combat the spammers. Let's continue the discussion about the billing name problem on the relevant JIRA ticket - https://jira.atlassian.com/browse/CQ-1132 You can see the fixes that we made as a result of the beta testing feeback by looking at this JQL: https://jira.atlassian.com/issues/?filter=51453&jql=project%20%3D%20CQ%20and%20labels%20%3D%20collector-ff4183c9%20and%20resolution%20%3D%20fixed

Joseph Clark4

Sorry, wrong URL - use https://jira.atlassian.com/issues/?jql=project%20%3D%20CQ%20and%20labels%20%3D%20collector-ff4183c9%20and%20resolution%20%3D%20fixed

Darren Martz2

Thank you Bill. Hopefully that helps reduce the amount of message I suddenly started receiving. It was likely the auto subscript to recommended updates feature that was on by default.

Mirek

Looks good! Now I see that important changes for me are still waiting to be deployed on PRD. And I am happy that the billing name problem is resolved. Keep up the good work.

Vera Henrichs

Thank you. Watched + upvoted it!

Vera Henrichs

Thank youf or the link. But how do you get there without the link? There's nothing to see about those settings when going to Settings in your profile...

Mehmet Kazgan_qriny9

Same thing, I cannot post answers and getting rejected errors

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

community