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Aws Jira QuickStart leads to 502 Bad Gateway error

Taswar Bhatti

I have launched the quick start on aws and it keeps giving 502 error. Has anyone tested it I am using the template form github with vpc

https://github.com/aws-quickstart/quickstart-atlassian-jira/blob/main/templates/quickstart-jira-dc-with-vpc.template.yaml

I have tried it in different region also same issue everytime.

Accepted answers

Steinar Line - Kantega SSO

We had the exact same problem when setting this up today. We were able to solve by logging into the AWS system to start Jira with these commands (IPs and values will be found in your AWS setup):

ssh -A -i ~/.ssh/YOUR-AWS-CLIENT-KeyPair.pem ec2-user@<your-bastioan-IP>
ssh <your-jira-server-internal-ip>
sudo -s
service jira start

All comments

Steinar Line - Kantega SSO

Taswar Bhatti

Thanks alot I was worried for a while logged in but didnt know which service now I know the answer and got it working

Thanks a million

Karan Jagdish

I get the message

'jira: unrecognized service'

Where would the installation direct for Jira DC be when using AWS Quickstart?

Steinar Line - Kantega SSO

The "your-jira-server-internal-ip" where you need to log in to via Bastion for your Jira server is found in the Private IPv4 addresses field in your Jira instance server in the EC2 Instances list view in AWS. Hope this helps you.

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