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Why would 'source' tab be missing in my new instance of JIRA?

Melissa B.

Greetings,

In our new JIRA, I can't see the 'Source' tab on a JIRA issue but in our older version of JIRA I can see it just fine. All I see under 'Activity' on the JIRA issue is: All - Comments - Work Log - History - Activity (but no Source).

At first I was thinking that maybe code had to be tied between our SVN and JIRA as our older JIRA and SVN are integrated, but when I opened a JIRA issue in our older JIRA it shows 'Source' even though there's no code commit for that issue.

Thanks in advance for your help.

B/R,

Melissa

Accepted answers

Jobin Kuruvilla [Adaptavist]

Source tab is driven by the "View Source Control" project permission. Do you have that permission in the new JIRA?

All comments

Jobin Kuruvilla [Adaptavist]

Source tab is driven by the "View Source Control" project permission. Do you have that permission in the new JIRA?

Melissa B.

Hi Jobin,

I'll have to check. I thought it would appear as part of the default in JIRA? Where should I look exactly?

Thanks for your help, Jobin.

Melissa

Jobin Kuruvilla [Adaptavist]

Project permissions : https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

You should also have the integration with SVN setup - hope you aleady have it.

Melissa B.

Update: I went to permissions and added Developer Project Role and Anyone (for good measure) but still not seeing source tab. Any suggestions about how to further troubleshoot?

Melissa B.

Hi Jobin, I wanted to follow up and tell you that I have FishEye integrated with JIRA now but still can't see the 'source' tab. I could see the Source tab in our older JIRA even when no code was associated with an issue but not with this new instance of JIRA. So what could be causing that problem?

Thanks in advance for your help.

Melissa

Melissa B.

Finally can see the Source tab (as of 5 minutes ago)! The fix: Enable JIRA's remote API and to also enable Fisheye's remote API. You can not believe the hours that went in to troublehsooting this. I was about to lose my mind (what was eft of it!). Thanks for the assistance along the way. Much appreciated.

Jobin Kuruvilla [Adaptavist]

Good to know That is the first step in the integration and obviously the one which we tend to ignore!

Jobin Kuruvilla [Adaptavist]

You would have seen some error in the logs for this though!

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