Can't authorize Microsoft Teams for Jira Server

Question

I installed "Microsoft Teams for Jira Server" app in Jira server

I followed guide and try connect jira server app in Teams app

but I cannot Authorize step and show this message

Please check if (Jira ID) is valid Jira unique ID and Jira Server for Microsoft Teams app for your organization is installed.

Sharyn Hansen_ Nic Tiong · Answer

Hi all,

I have the same issue.  Has anyone had any luck with solving this issue since you posted?

Sharyn

Claire_0yp2fv · Answer

Hi all,

I got the same error message when I try to authorize the unique Jira ID.