Hi ,
I have installed Issue sync plug-in in Jira and when I try to connect the configuration scheme for the plug-in. I get error remote connection error and remote server not reachable. Can anyone help what needs to be done. Also note that I have added the remote url to Whitelist as well.
Regards,Suma
@Suma Pralhad Kustagi Could you please show the error you are getting by sharing the log file in <jira-home-dir>/log/atlassian-jira.log
Kind regards,
Moses
Hi Thomas,
I do not have option to get the log files but attaching screenshot from Jira perspective.
@Suma Pralhad Kustagi Please contact Jira server administrator for the log files, this image is not enough to really see what is going on.
Moses.
I will try to get the log files.
Regards,
Suma
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