nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to show assignee in the customer channel

unknown

Hello,

I would like that customer can see who is the assigned agent (assignee) to their requests/issues when they open one of their issues in the customer channel?

Accepted answers

Tom Jones [Appsvio]

Hi Christian, You can also use Feature Bundle for Jira Service Management to show the assignee field and many more.

I hope this helps you.

All comments

Hana Kučerová

Hi @[deleted],

I'm aware of one application - Extension for Jira Service Management - which provides such functionality, see here.

Probably there are also other ways...

Hana Kučerová

ScriptRunner's Fragments could also be used, but you will need to write down the script to obtain value from the Assignee's field...

Tom Jones [Appsvio]

Hi Christian, You can also use Feature Bundle for Jira Service Management to show the assignee field and many more.

I hope this helps you.

unknown

ok, thanks.

unknown

Thanks Tom, I will see this with my JSD administrator.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server