nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Whether subscriber id can be a DL/service account instead of an individual user account?

Santhosh R_icnj99

Whether subscriber can be a DL/service account instead of an individual user account?

Emails are not being sent when a subscriber left the org. Hence would like to know whether subscriber email id can be a DL/service account instead of an individual person.

Thanks,

Santhosh

Accepted answers

sudarshan_x34rab

Hello @Santhosh R

can you provide more details?
are you talking about filter subscribe.

All the ID or user related fields require an active email to work effectively.

All comments

Nic Brough -Adaptavist-

What do you mean by "subscriber"?

sudarshan_x34rab

Hello @Santhosh R

can you provide more details?
are you talking about filter subscribe.

All the ID or user related fields require an active email to work effectively.

Santhosh R_icnj99

Thank you for clarifying it Sudarshan:-) Yes I am working on the filter subscription. As my colleague left the org, JIRA has stopped sending the report. I had to re-subscribe it using my id. It started working. Hence to avoid this in future, looking for a solution to subscribe it using some service account instead of an individual account. Please let me know if its feasible?

sudarshan_x34rab

I suggest for such situations:
create a team ID in your org and add it (a support ID)

you can check with your site jira admin to create a group for your team with specific team members.

https://confluence.atlassian.com/cloud/create-groups-and-update-permissions-744721627.html

Santhosh R_icnj99

Thanks Again Sudarshan. Will refer the link. Appreciate your help and time on this:-)

Santhosh R_icnj99

HI Nic,

I was referring to filter subscription.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server