Hi there,
It it possible to create issues from mail in JIRA Studio?
I have read at a the restrictions that configure services is restricted in Studio, so is there any other way?
http://confluence.atlassian.com/display/JIRASTUDIO/Restricted+Functions+in+JIRA+Studio#RestrictedFunctionsinJIRAStudio-JIRA
Thanks!
C
Hi Charlie,As it turns out we no longer create mail handlers on Studio instances.
Note that Studio's built-in issue comment creation piece will still be supported. It's only configuration of external email services that we're not going to do. --Luzia
Hi Luzia,
Can you elaborate on this? We are also looking to have this option enabled, but are not able to have any breakthrough so far.
Sure!
Well, it's not possible to create issues via email anymore - in Studio!
JIRA Studio automatically add your reply to issue-related emails as issue comments. Issue-related emails are the emails whose subjects include issue keys.
--Luzia
So, No additional configuration needed to comment on the issues via emails! This is cool. +1 for that!
But there iis a flaw as well. I tried it on one of the bugs in our system. It added the entire email thread as a comment. This could be a pain in the long run to sift through the comments. You know what I mean.
It looks like you're new here. Sign in or register to get started.
