nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

pdf preview does not show signature

Sneha Gole

Thumbnail shows signature in page like below

but shows empty signature when preview pdf .

can anyone can please help me to solve this problem ,

Thanks in advance

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Fabienne Gerhard

Hi @Sneha Gole

which version are you running? This can have several problems also depending where and how the pdf was created.

Seems like the Signature where done afterwards. Did you try another browser? This would be my first things I would look at.

Sneha Gole

hii @Fabienne Gerhard ,

i have check on different browser ,its behaving same . we are using 6.15.4 version .

Fabienne Gerhard

Hi @Sneha Gole

made a look and it seems like an existing render problem....

Did you try using PDF Macro? I know it's not the best thing cause you wanna show the thumbnail and than show the document but I would give it a try.

Sneha Gole

hii, @Fabienne Gerhard ,

i have tried using "PDF Macro" it is showing signature in preview but if macro place it in div/column it shows scroll bar and that is not acceptable . do you have any solution for this .please let me know .

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