image2014-10-31 9:43:21.png image2014-10-31 9:43:21.png

Hi, there's two things you can do here: * Go to the field configuration scheme for the project and make the summary optional so it won't be requested. * Go into the issues screen configuration and add the summary to the screen you are using for create, that should be Infraestructure Change Request screen.

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After publishing a new workflow, why can't I create an issue?

Mark Tellier

image2014-10-31 9:43:21.png

Accepted answers

All comments

Elisa [Atlassian]

Hi Mark, Does the summary field show up on that screen? It's saying that summary is a required field and you haven't filled that out.

Mark Tellier

Hi Elisa,

Yes, I am a rookie. I am almost there but I can't seem to figure out how to get the appropriate screens associated with my workflow. Check out my screens but they are within a single screen, that might be my problem?

image2014-10-31 10:0:47.png

Nic Brough -Adaptavist-

The screen used for "Create issue" is defined in the "Issue type screen scheme" - you'll need to identify it that way, then you can check the fields on it

Mark Tellier

The summary screen is associated with the default screen configuration and I cannot add it to my new workflow.

image2014-10-31 10:22:29.png

Elisa [Atlassian]

Mark, on this screen, does it have an 'summary' option when clicking on that dropdown 'Select Menu'? If so, you can run a test, add the field and check if it appears on the Create issue screen.

Nic Brough -Adaptavist-

No, you're still looking in the wrong place. The screen JIRA uses for "Create issue" is NOTHING to do with workflow. Forget the workflow here, it is irrelevant. Look at the *Issue Type Screen Scheme* for the project.

Ramiro P

Hi, there's two things you can do here:

Go to the field configuration scheme for the project and make the summary optional so it won't be requested.
Go into the issues screen configuration and add the summary to the screen you are using for create, that should be Infraestructure Change Request screen.

Nic Brough -Adaptavist-

That is incorrect. You can NOT make the summary optional.

Ramiro P

My bad, I never tried but I thought it was possible.

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