I just migrated our classic Service Desk project to the new Service Management project template, and now we're no longer getting Opsgenie alerts for new service desk issues that are created.
I've tried adding the automation rules back in, and even though they appear to be running correctly, no alerts are being added to Opsgenie.
From what I can tell in the documentation, it seems that this should happen automatically with the new project template. I've tried looking through the help docs as well, but they appear to be outdated (for instance, this article -- https://docs.opsgenie.com/docs/jiraservicedesk-integration -- says to go into Opsgenie, then to Integrations and select Jira Service Management Integration, but I no longer have JSM listed as an Integration).
What am I missing??