Access rights to projects and domains

Question

hi

Probably a pretty simple question, still I need help to get it right:

I'm a admin of of a Jira account. We have multiple projects created. I invite people to the different proejcts. I have created groups with people ,so its simple to add multiple users to a project.

We have multiple projects going on with one customer(company). I want to add one of the employee from the customer company as a administrator with the following goals:

This customer should have admin access, but only to a limited "part" of our Jira. He should have access to the "domain" (When I write domain, meaning is i limited part Jira) or "project" called "Company A". Under this domain, this admin user can create new projects, see all projects, edit exisisting projects, inviting people ++.  E.g. under "company A" he create projects for sales department, he create projects for finance department eg.

How is this possible?

And is it simple to duplicate a project with same kanban states, user groups ?

Thanks in advance for quick replies - wish you all a wonderful Christmas time!

Daniel Ebers · Answer

Hi NuevaIT,

adding to what Jason said the specific differentiation you mentioned is not possible using Jira Cloud (assuming you mean Classic projects).

To be specific:
you wrote:

"Under this domain, this admin user can create new projects, see all projects, edit exisisting projects,"

=> where domain is a limited part as I understood.

There is the culprit. You can grant permissions to the whole site/instance but not to a subset of projects.

There are, indeed, still the options mentioned in the post before but I also recommend to review two relevant articles from knowledge base:

* Give users admin permissions:
https://confluence.atlassian.com/cloud/give-users-admin-permissions-964957877.html
* How do Jira permissions work:
https://support.atlassian.com/jira-software-cloud/docs/how-do-jira-permissions-work/

Cheers,
Daniel

Jason Rogers_pdfgyb · Answer

Hi,

Merry Christmas! Hopefully the below will help...

1) "This customer should have admin access, but only to a limited "part" of our Jira" - you should not really give anyone outside of your company admin access. If you are using cloud you can give users permission to create "Next-gen projects" in the Global Permissions. Alternativly, you can create the project for them and then give them Project Admin permissions - grants the ability to edit project role membership, components, versions, and some project details.

2) " is it simple to duplicate a project with same kanban states, user groups ?" - You can not duplicate a project, but you can use the schemes that make up the projects configuration (Permission scheme being one of them). Cloud has an easier option, where you can tick 'Share settings with existing projects' and then select the project at the project creation screen.

You can copy a Board in Jira, you will need to go to your Kanban projects list of boards and click 'Veiw all', this will list all the boards in Jira and you can copy a board from there (three dots > Copy)

Cheers,

J