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Filtering last comment time

László Földesi

Please help me. I want to create a filter to check the inactive tickets.

I using the last comment time, and it working well on those cases when the last comment permission is public, but dont if the last comment restricted to developers.
Do you know how can involve the restricted comments in the filter?

Now using this:

"Last comment time" < -7d

Accepted answers

Gökçe Gürsel {Appfire}

Hi @László Földesi ,

You can do this using Enhancer Plugin for Jira.

All you need to do is to add First/Last Comment Date custom field in Enhancer and you can do searches using this field.

Screen Shot 2020-12-14 at 16.39.10.png Please let me know if you have further questions.

Regards,

Gökçe

Please note that I'm one of the members of the Snapbytes team.

All comments

Gökçe Gürsel {Appfire}

Hi @László Földesi ,

You can do this using Enhancer Plugin for Jira.

All you need to do is to add First/Last Comment Date custom field in Enhancer and you can do searches using this field.

Screen Shot 2020-12-14 at 16.39.10.png Please let me know if you have further questions.

Regards,

Gökçe

Please note that I'm one of the members of the Snapbytes team.

László Földesi

Thanks youw answer.

if i understand right you, the last commant date is a fix date e.g 12/14/2020, but i want to filtering the last 7 days.

I dont know can i use this plugins in my company, i need to check, because its free only 30 days.

Can this plugin work if i using the filter in a dashboard?

Regards

Laszlo

Gökçe Gürsel {Appfire}

You can also use it to search last 7 days. This field is searchable and sortable. Check it out:

Screen Shot 2020-12-15 at 10.24.55.png You can just try the plugin for 30 days (you can extend this trial period up to 5 times) and if you like the features you can request a quote.

Enhancer plugin for Jira has many more features, Time in Status custom fields, Time between custom fields, user fields, workflow enhancements and special gadgets.

Please let me know if you have further questions.

Cheers,

Gökçe

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