reconciling installation instructions with troubleshooting causes

Question

Could someone help me understand the nuance between the installation instructions on this page:

(Specifically this section on the page:)

With the cause listed on this page for the exception: "java.lang.IllegalStateException: Spring Application context has not been set"

Nic Brough -Adaptavist- · Answer

Ok, you'll need to look at more of the log to see what the top-level error is being caused by.

David Pressley_nlg6kk · Answer

Hi Nic,

Thanks for the response

I ran the installer as root: sudo ./atlassian-confluence-7.9.1-x64.bin

I selected all the default options

I did not start Confluence at all. The installer did that:

Yet, when I try to access it, I get the Spring Application context error. Based on the above message, I'm not entirely sure why I'm being told my installation of Confluence 7.9.1 is ready and can be accessed by my browser, if in fact, it simply cannot be accessed by my browser.

I have recursively taken ownership of the data and install directories by 'confuser' and have attempted to systemctl start confluence as 'confuser' to no avail.

Thanks for any help you might be able to provide

Nic Brough -Adaptavist- · Answer

The installer is not Confluence. The idea is that you run the installer as root, as it needs to create the dedicated user, a pile of directories and unpack files into them. It should then exit, (optionally) starting Confluence as the dedicated non-root user. Hopefully, you have not started it as the root user, but if you have, stop it, then use chown -R charlie:charlie chown -R charlie:charlie Replacing charlie with the dedicated user. Then restart Confluence while logged in as Charlie (or use systemctl or the init.d which will handle that for you)