Bulk update of custom fields based on linked issue

Malik Mangier

Hi,

We have 2000+ tickets linked to other tickets (1 to 1 mapping). Now we want to synchronise the value of some fields in a ticket with the value of the same fields from its linked ticket.

So for example ticket A has field1, field2 and field3. Ticket A is linked to ticket B. Ticket B also has field1, field2 and field3. How to copy the value of those fields from Ticket B to ticket A ?

What would be the best way to do that? Scriptrunner maybe? How exactly (or some high level guideline to get started please)?

Thank you!

Alexander Pappert

you could use automation for example

https://docs.automationforjira.com/rule-playground/index.html#/labels/all/customLabelId/1453 

 

for doing it only 1 time, use a manual trigger, else use issue updated trigger

you have to play a bit with the rules.

maybe add some jql filters to define the source issues

 

please make a DB backup before changing 2k items