Unable to save any changes to Widget, no code generated.

Ken Deering

On the Free Plan, right now.

Confirmed the necessary permissions mentioned in other Q/A's but still getting "We can't save the widget right now. Try again in a little while."

Is this something we need Atlassian Tech Support to address?

Tried creating a entirely new next-gen Service Desk project and ended up with the same result.

Angélica Luz

Hello Ken,

Thank you for reaching out to Atlassian Community!

Just to make sure that we are on the same page, I would like to confirm if the permissions you checked is that the atlassian-addons-project-access is added to the Service Project Agent.

This error is also related to an issue with the installation, so I uninstalled and installed the widget again on your site.

Please, test the widget again and let us know how it goes.

Regards,
Angélica