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Notification for linked issue

Anusha Ramesh_uqjz14

In Jira project, we have an issuetype called ‘Sanity’. When link various bugs to tickets created with that issue type with the “Blocker” linkage. Is it possible to have Jira send us an email when all issues that have been linked to the ‘Sanity’ ticket via the “Blocker” linkage have all been resolved?
If yes please help me with step by step setup, Please.

Thanks in advance

Accepted answers

David Fischer

You can put an Email Issue post-function on the Resolve transition of the linked issues' workflow(s). That post-function will send an email. You'll need to use the Conditional Execution option to only send the email once all issues linked to the same Sanity issue are resolved. The conditional execution script would look like:

def sanity = issue.getLinkedIssues("blocks")
if (sanity) {
  sanity = sanity.first()
  return sanity.getLinkedIssues("is blocked by").every{!!it.resolution}
}
return false

The link direction names might need to be adjusted to your exact link names (both directions of the Blocks link type).

All comments

Iago Docando

Hello there

who is us? a list of static email addresses? some of the roles defined in the "sanity" issue linked to the now resolved "bugs"?
Is your Jira installation straight out of the box or are you using any plugin? (I don't think there's an exact solution without using plugins but maybe we can get to something that can be at least of some use to you)
If you're not using any, would you be willing to use one if that's the solution to this use case?

Anusha Ramesh_uqjz14

Hi Iago,

Thanks a ton for your response.

who is us? - 3 individual admin users

are you using any plugin? - Yes we do use several plugins such as scriptrunner,JSU,JMWE and few..

would you be willing to use one if that's the solution to this use case? - As its a high level blocker I request you to help with route with script or scheduled job(JQL)

TIA

Anusha

Iago Docando

Given that you're using scriptrunner I'm pretty sure the answer to your question is a big YES, you can do what you want most certainly

Since I don't use scriptrunner I believe it is better for you if I just step back and simply tag yor question propperly so a scriptrunner expert can find it. I could give you some pointers but nothing close to a step by step as you need.

Best of luck.

David Fischer

def sanity = issue.getLinkedIssues("blocks")
if (sanity) {
  sanity = sanity.first()
  return sanity.getLinkedIssues("is blocked by").every{!!it.resolution}
}
return false

The link direction names might need to be adjusted to your exact link names (both directions of the Blocks link type).

Iago Docando

@Anusha Ramesh please down vote my answer so David's response goes on top and others can find it easier. You can simply like my answer if you want to show some apreciation Voting is better used to sort every answer so the best, more accurate, more complete one goes first.

Anusha Ramesh_uqjz14

Hi David,

Thanks for your response

"post-function on the Resolve transition of the linked issues' workflow(s)" ? Does email issue post function and script has to be used in workflow which all issues being linked with Sanity issue type ?

For example I have two projects like A and Project B and I have Sanity issue in Project A and wanted to link 2 issues from project B with Sanity on this scenario should we implement the changes on Project B's workflow ?

Thanks in advance.

David Fischer

That's exactly it.

Anusha Ramesh_uqjz14

We dont want to work on project B's workflows David. We just want to implement the changes in Project A which have sanity issue type.

When other issues are linked with Project A's sanity via the “Blocker” linkage and have all been resolved need notification to be sent.

Thanks,

Anusha

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