as far as i can see all jira/confluence interaction is configure
Hi Erich,
Thanks so much for your question.
It looks like there’s an issue with the way Confluence Knowledge Base is configured in Jira Service Management. Could you please confirm you have followed the steps at the following page?
https://confluence.atlassian.com/servicedeskserver0412/set-up-a-knowledge-base-with-confluence-server-1026033375.html
If you still have issues with this, please reach out to us.
Thank you,
LenardJira Service Management
ps. if this answer is correct, please select the ‘accept answer’ button
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