nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to clone BitBucket repo created w/ MS credentials

SVH_lu0ztd

At my organization, we have a BitBucket app in MS Teams, and I used that to create a repo with my credentials. Because I'm logged into the Edge browser, my credentials are passed to BitBucket when I am passed from Teams to the website for my repo, and I do not have to use my e-mail and password. This is convenient, but I cannot clone the repo from another application (RStudio) because RStudio cannot authenticate via Edge. Instead, I encounter an Atlassian pop-up that prompts me for my credentials, but they will not work. Does anyone have experience using a repo that was created via an app (like MS Teams) that has an integration with BitBucket?

Accepted answers

Theodora Boudale

Hi @SVH ,

If you need to clone a Bitbucket repo, you will need to use your Bitbucket username and password, your MS credentials will not work in this case.

If your account is a managed Bitbucket Cloud account, you will need to use an app-password instead of a password:

https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/

Could you please let me know, is this repo hosted in Bitbucket Cloud (https://bitbucket.org/) or Bitbucket Server (self-hosted instance) ?

Kind regards,
Theodora

All comments

Theodora Boudale

Hi @SVH ,

If you need to clone a Bitbucket repo, you will need to use your Bitbucket username and password, your MS credentials will not work in this case.

If your account is a managed Bitbucket Cloud account, you will need to use an app-password instead of a password:

https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/

Could you please let me know, is this repo hosted in Bitbucket Cloud (https://bitbucket.org/) or Bitbucket Server (self-hosted instance) ?

Kind regards,
Theodora

SVH_lu0ztd

Hi Theodora,

It is hosted in Bitbucket Cloud, not in a self-hosted instance.

Thank you for your help,

Sam

Theodora Boudale

Hi Sam,

Thank you for your reply and you're very welcome!

The first step here is finding out if your account is a managed or a non-managed one.

To do this, you can go to the following link (from a browser session where you are already logged in to your Bitbucket Cloud account):

https://id.atlassian.com/manage-profile/email

If the account is managed, this page will include a warning message titled "Managed account". Otherwise, in case of a non-managed account, you'll see the option to change your account's email.

If your Bitbucket Cloud account is a non-managed account, you should be able to clone/pull/push using either your Bitbucket account's password or an app-password:

https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/

Even if you never set a password for your Bitbucket Cloud account, you should be able to set one by requesting a password reset email via

https://id.atlassian.com/login/resetpassword

If your Bitbucket Cloud account is managed, then the account's password won't work for HTTPS authentication and you'll need to generate and use an app-password.

Please feel free to let me know if this works for you and if you need anything further.

Kind regards,
Theodora

Mohamad_38txbt

Hi @Theodora Boudale

I had the same issue and I found this page.

My account is managed. I created the app password.

We want to share our idea settings in repo A. authentication using https is a must. I am admin. I have app password.

But it does not allow me to login using the username/app password or email/app password!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

bitbucket

bitbucket-cloud