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How do I manage problems in Jira Service Management?

Kate Clavet-D_Amelio

Check out this short video to learn how to manage problems in Jira Service Management:

https://www.youtube.com/watch?v=doXc8fybKcE

You can learn more about Jira Service Management here.

Comments

Vero Rivas

Thanks for sharing.

Good Video!!!

John Funk

Hi @Kate Clavet-D_Amelio - I have questions about JSM and Opsgenie pricing and billing under a single contract. What's the best way to get those answers?

Kate Clavet-D_Amelio

Hi @John Funk ! For billing questions concerning Opsgenie and Jira Service Management the best thing to do is write billing@opsgenie.com so that one of our Customer Advocates can assist you. Hope that helps!

Best,

Kate

John Funk

Thanks @Kate Clavet-D_Amelio - I have dropped them a note!

Stuart Capel - London

This is great - I like the new features in JSM. Look forward to using this to improve customer service!

Jack Brickey

Thanks for sharing. I need to spend some time contemplating how I can leverage or if I should.

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