Jira Board deletion vs historical data

Question

The situation is the following a Scrum team created more than one Jira Board to handle the issues. The sprints of the team are started and ended chaoticly among these boards. The issues are criss-cross in these sprints. This chaos causes a very big reporting problem.

if I want to delete a jira board - because it is not used anymore, another board is used instead of that - than will the historical data of that board be deleted too? The previous data of the deleted board can be used, can be querying in jira? If the deleted board and its data was syncronised into easybi then the data of the deleted board will it still be available and usable? If not, what can I do to switch off the Jira Board so, that it will not be usable?

Janis Plume (eazyBI) · Answer

Please find here the description of how eazyBI processes the deleted boards.

If the old board was deleted from Project and then a new board was created, Jira automatically shows all (currently available) sprints under the new board, but eazyBI has no information about the new board yet until you create a new sprint in the new board and add issues to the sprint.

Members in eazyBI dimensions are created from Issue fields. If no issues are added to the sprint, which is created in the new board, eazyBI does not know that the new board exists because current sprints would still return old board in “original board ID” for rest api request.

When eazyBI can not find the old board by old board ID, it returns sprint under “Multiple boards”.

Once you create at least 1 new sprint in the new board and add at least 1 issue to this new sprint and then import data using manual import, the data should be transferred to the new board in eazyBI.

Kindly,
Janis, eazyBI support

Jack Brickey · Answer

The board and all reports will be deleted. However if you have a query in easybi that would be independent of the board and would remain.

other than deleting the board you could change the Share and remove all but you.