Greetings All, I have this issue, that I've tried solving but cannot figure out image2017-1-5 15:4:3.png Background: My JIRA/Confluence Test server is on the same box, I'm running Apache to pass the traffic back and forth, JIRA = 8080 Confluence =8090 The following cross application features work flawlessly. – I was able to link the applications together (although it took some effort) * Creating JIRA Issues in projects from confluence * BROWSING Confluence issues in JIRA * Mentioning JIRA issues in confluence, makes them show up in JIRA The one thing that doesn't work, is I cannot create new articles from inside JIRA (Service desk specifically) – When I do I get the error above The response received from cannot be processed. I suspect it has SOMETHING to do with Proxy Server settings, or my server.xml settings which I only changed by adding these: proxyName=" " proxyPort="80" scheme="http"/> proxyName=" " proxyPort="80" scheme="http"/> Logs: My logs (for either application) are not generating or updating upon getting these errors image2017-1-5 15:4:3.png

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Create a knowledge base space error in Jira Service Desk

Carl E. Allen

Greetings All, I have this issue, that I've tried solving but cannot figure out

image2017-1-5 15:4:3.png

Background: My JIRA/Confluence Test server is on the same box, I'm running Apache to pass the traffic back and forth, JIRA = 8080 Confluence =8090

The following cross application features work flawlessly. – I was able to link the applications together (although it took some effort)

Creating JIRA Issues in projects from confluence
BROWSING Confluence issues in JIRA
Mentioning JIRA issues in confluence, makes them show up in JIRA

The one thing that doesn't work, is I cannot create new articles from inside JIRA (Service desk specifically) – When I do I get the error above

The response received from cannot be processed.

I suspect it has SOMETHING to do with Proxy Server settings, or my server.xml settings which I only changed by adding these:

proxyName="<external JIRA URL>" proxyPort="80" scheme="http"/>

proxyName="<external confluence URL>" proxyPort="80" scheme="http"/>

Logs:

My logs (for either application) are not generating or updating upon getting these errors

image2017-1-5 15:4:3.png

Accepted answers

Philip Armour_wdg20x

Hi Carl,

Check that the Application Link between JSD and Confluence is using Oauth(with impersonation) rather than just Oauth.

BR,

Philip

All comments

Philip Armour_wdg20x

Hi Carl,

Check that the Application Link between JSD and Confluence is using Oauth(with impersonation) rather than just Oauth.

BR,

Philip

Carl E. Allen

Philip,

Thank you so much, that completely did the trick, I can't believe it was so easy!

Philip Armour_wdg20x

You're welcome...glad to hear it worked smile

Jacques

Hi Carl,

this issue is marked as resolved, but I can't see what the resolution was. I'm experiencing the same issue.

Could you share the resolution?

thanks!

Jacques.

Philip Armour

Hi Jacques,

I think I answered this question but it looks like my answer disappeared!

My suggestion was:

Check that the Application Link between JSD and Confluence is using Oauth(with impersonation) rather than just Oauth.

BR,

Philip

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