Display a screen message, when an option of a drop-down menu has been chosen

Question

I would like to display a screen message, when an option of a drop-down menu has been chosen under the drop-down menu. I tried Dynamic Forms, but I can only choose a field, but not a screen message. The screen messages should as well appear in queues to each ticket. Is there another solution?

Nic Brough -Adaptavist- · Answer

Bother, I had some hopes that might work.  It sounds like the Dynamic Forms does something with the fields that the message field doesn't play nicely with.

unknown · Answer

Unfortunately the message does not display on the screen, when a specific drop-down option has been chosen. The user gets ask for input. When the field is hidden, the message displays in the ticket as HTML, however to each option in the drop-down menu.

unknown · Answer

Thank you Nic, sounds great, I did ask to get the plugin and I'll let you know, how it works.