Notification on / off setting for customer portal

Karishma_kxsv3v

 

For the customer portal, when we select Notifications on after creating a request, does this setting stay persistent for all the requests created subsequently?

 

OR

Does the customer has to select Notifications on for all the requests created if they want to receive email notifications for updates on the request?

Jack Brickey

notifications are persistent. to be clear there are two configurations for notifications: Customer notifications (for customers) and Notifications (for agents) and other jira users.