How do I uncancel a canceled issue?

Question

I have encountered an unexpected situation when I used the cancel button. I thought it is only going to cancel the action that I was busy with, but it cancelled my entire issue. This is caused me to lose several weeks of work that I have lost and have to redo and I am not going to make my deadline. Please advise if there is a way to retrieve this issue because it will save me quite a bit of time as a user.

Would it be possible as a preventative measure to perhaps have a confirmation that indicates that clicking on that Cancel button will close the entire issue.

If this was there, then it would have prevented my situation I am in at the moment.

Nic Brough -Adaptavist- · Answer

That's unclear.  There are only two places you get a "cancel" button when updating an issue.  Workflow, or dialogue.

If it's the dialogue, then your administrator can't "cancel" it because the button is on YOUR screen.  Which means the cancel idea must be part of the workflow.

Taha Khanzada · Answer

If this is case then this is How your Workflow is setup and it can be modified. You can Contact your JIRA Administrator to Update the workflow or if you have JIRA admin Privilege then you can modify the workflow as below.

Now Currently as per your Description, I think when you clicked on Cancel you cannot go back to any transition. All you need to do is new add transition from *Cancel*  and add new step to *Reopen* or anything suitable in your case.

Development Testing --> Cancel 
Development Testing --> Approve or something
Cancel --> Reopen or "Go back to Development Testing"

This issue is due to your workflow and you can modify your workflow to fix this kind of issue in future. 
PS. If your Admin reluctant about workflow changes then to quickly get back all your details you can clone issue so that you don't have to re enter all details.

Willem Schoeman · Answer

Nope it is not part of the workflow. It is the cancel button on the screen.

If you guys can give me a email address I can show you what I mean.