board issue

Question

Hi Team,

I'm a jira admin, on of the user has restricted the board and we are not able to view it

Can you please let me know how we can get access to it

Thanks

Leo_e8op2r · Answer

Yeah, I believe the current filter is private filter. you just need to share it to your team to get it fixed

preethy sekar_zf81ve · Answer

Hi Leo,

Thanks for the response

we also tried to sudo user

but even then we are not able to get it

If i edit the filter query permission will it be possible for me to view the board and its board configuration?

Leo_e8op2r · Answer

Hi @preethy sekar ,

you may need to find the filter query of that board and edit it shares to access it. I don't think there is another way to fix this unless you sudo as restricted user

Regards,

Leo