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How to delete Screen in JIRA Web?

unknown

I wanna delete Screens in JIRA..

I can delete Screen Schemes and Issue Screen Schemes..

However I can not find a delete button for Screens...

JIRA doesn't have delete button for Screens originally?? or I can't find it??

I wanna know it through JIRA Web.. not DB Qeury...

So give me some ideas... thx ahead smile

Accepted answers

Andrew Wolpers

It looks like you never figured this out. I've seen this once or twice before, and both times it was due to a migration off of a Cloud instance to a standalone instance. Unfortunately you will need to go into the database and replace a missing value. In the past I've used this KB article: https://confluence.atlassian.com/display/JIRAKB/No+delete+option+on+Screens

Hope that helps! If you fixed it, how did you? Very curious.

@Natasha Gaffer, you may also be interested in the content above.

All comments

Nic Brough -Adaptavist-

Go to the list of screens in the admin section, and look to the right hand column. That contains the link to "delete screen". It also lists where screens are used, so you can check they're unused before you delete them.

unknown

Hello Nic Brough... umm....I can not find "delete screen" button.. Administration > Issues > Screens.. but I can't find "delete"...

Nic Brough -Adaptavist-

I'm afraid I can't tell you any more than that. On every Jira I have access to, the list of screens contains a "delete" icon to the right hand side of each screen lists in Admin -> issues -> Screens. Either someone has customised your Jira to remove it, or you're not looking in the right place.

Peter Bengov

Hello Hyeonoh,

You can't delete screens that are in use. If a screen is associated with a Workflow or a Screen Scheme you won't be able to delete them until you unlink the screens.

Please upload a screenshot of a screen you would like to delete. This will help.

Natasha Gaffer

I'm having the same problem. Typically I would see a delete button for Screen name 1 and Screen name 2 because they are not associated to a screen scheme or workflow but I can't delete them for some reason. JIRA v6.3.9

cc: @Raghu Bhagavathula, @Doua Vue

Screen Shot 2015-01-07 at 3.15.59 PM.png

Andrew Wolpers

Hope that helps! If you fixed it, how did you? Very curious.

@Natasha Gaffer, you may also be interested in the content above.

rp3

Hi All,

Did anyone succeed using that KB Article. If so please pen down you experience. because when I took a look at the article all it talks about 2 select queries and little procedure of editing XML...

Nic Brough -Adaptavist-

Yes, quite recently, on a failed migration off Cloud as Andrew has experienced. You literally follow the instructions in the document, adjusting only the ids to match your damaged data. It works fine.

Mark Vogelgesang

I had run into the same issue where I didn't see the delete link when viewing the list of Screens. I realized that the Screen I wanted to delete was still in use by one of my workflow transitions. Once I removed the Screen from the transition, I could the delete it.

Amit Kajgikar

Hi All,

It can done if you will follow these steps:

got to "Issue type screen schemes" and delete unused schemes
now go to "Screen schemes" and delete the unused schemes
now go to "Screens" and delete unused screens

Precautions: The above steps is possible only if:

project is removed
screens are not used in any workflow.

Juris Sleiners

Works.

Brandon

Thanks, just what I was looking for

Pierre Johner

Thank you, work nice

Rajesh Krishnamurthy

How does one find out which workflow transition is using a screen? Obviously scrolling through multiple workflows and checking every transition is not an (enjoyable) option!

Nic Brough -Adaptavist-

Look at the list of screens in admin. That tells you all the places a screen is used.

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