Tempo Timesheets REST API invalid user error

Question

Hi. REST API returns user invalid error with some users when creating worklog

* What is a valid user ?
* How do I check if a user is valid ?
* How do I make a user valid?

{
"errors": {
"worker": "User is invalid"
},
"errorMessages": [],
"reasons": [
"VALIDATION_FAILED"
]
}

Adrian Fox_oxtvmy · Answer

I am facing this issue also.

I can confirm the username/userkey REST call you show above is working correctly.

Also the results of rest/tempo-timesheets/4/worklogs/search do not seem to include my manually added worklogs,  even though I am only supplying from/to dates.

Alexander Eck [Tempo] · Answer

Hi Gleb,

have you confirmed the username/userkey against the Jira REST API?

Gleb Kartashov · Answer

Of course. Looks normal

{
"worker": "glebk",
"comment": "Automated Log Work",
"started": "2020-10-20",
"endDate": "2020-10-20",
"timeSpentSeconds": "189",
"originTaskId":"SD-137148",
"includeNonWorkingDays":"false",
"attributes" : {
"_Видработ_" : {
"value" : "test"
}
}
}