An internal server error occurred when requesting resource

Question

Hello.

Few hours ago in one gadget (Grouped filter result) inside of our Dashboard in JIRA appeared a new error:

"An internal server error occurred when requesting resource"

It's been working perfectly during last month. The log does not contain any errors. The only thing that I've done it's reboot of JIRA server yesterday.

Could anyone suggest something?

Thanks,

Andrey.

Andrey Rusov · Answer

Hi.

We've re-installed add-on and everything is OK now.

Thanks,

Andrey.

Nikolay_956awc · Answer

Hi! Could you open console in your browser (F12 in chrome), switch to network tab, reload your dashboard and after reload network tab will filled with data. You should filter by "getIssuesTree" (without quotes) and click on it. And copy-paste response tab for me. Thank you! Here is a picture:gfr_sup.PNG

gfr_sup.PNG