Connect a Webshop to Service Desk

Question

Hey,

I got a question.

We have a client who wants to connect his Webshop to a Jira Service Desk to use it as a "Complaint Portal":

But his customers should not know that they are leaving the Webshop.

Is this possible?

Sorry for my bad english..

Cheers

Oliver

Nic Brough -Adaptavist- · Answer

The closest you can get is to proxy Jira such that it runs beneath the domain your web shop (e.g. mydomain.com/shop and mydomain.com/jira )

Hiteshi · Answer

Hi Oliver,

I've the administrator rights in JIRA but still not able to see Archived option.

Thanks

Hiteshi