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An "Authenticate to see additional information" link appears next to "mentioned in Confluence" and won't go away.

Rebecca Sheridan

The link to the wiki page that mentions the issue works, but the "Authenticate" message appears next to the link and won't go away. If you click the Authenticate link it acts like it is trying to open another page but then just returns to the ticket. See picture attached.

Accepted answers

All comments

Tudor Georgescu

Bump. Looking for an answer too.

RianA

Hi, It seems that you're using OAuth in your Application Link. Please try to change it to Trusted Application and check whether it worked. Cheers.

Tudor Georgescu

Bump. Looking for an answe too.

Tudor Georgescu

Spot on! Thank you.

RianA

no worries! Glad that it worked!

laurahbantug

Late answer, however I wanted to post what worked for our setup.

After migrating my Confluence instance, it turns out we had the wrong IP patterns in the "Application Link". Fixing the right IP patterns changed the "mentioned in" back to normal.

Hope this helps someone!

P.E. C

Hi Laura, Will you please share how do you check the IP Patterns and how do you fix it? Thank you.