Hi,
We have defined customized status for a task.
The task can be in
1. Open
2. In Progress
3. Hold
4. Resolved
5. Closed
Now the task can go to Hold State from the In Progress State and then again come back to In Progress State.
I want to know total time in a given status as given by the system.
How can I achieve this ?
Do we have use the JQL for the same ?
Regards
Deepak Bhatia