define a period

Question

Hi, I try to change the status from tickets, which wait longer than a month in the queue, automatically.

Is there an option to define the period with the "automation for jira" Plug-In?

Thanks for your support!

Daniel Ebers · Answer

Hi Fabian,

welcome to the Atlassian Community!

Using "Automation for Jira" you can select "Scheduled" as a trigger for your rule.

Based on that you could check for issues that are longer then expected open and act accordingly (post a comment, transition the issue, ...).

https://confluence.atlassian.com/automation/triggers-993924804.html (scroll to the middle for "Scheduled" part).

Cheers,
Daniel