Space admin cannot reorder pages

Rita Nygren

I've one space admin who, upon trying to use the Reorder Pages and drag a page to a different location, gets the icon of a grey circle-with-slash and releasing the page in the new spot does nothing.  In the same space, I (admin to the whole environment) can make the move.  The space admin has all rights to that space, why can't they reorder?

Ivan Lima

Hi @Rita Nygren, the fact that a user has space admin permissions doesn't necessarily mean that they can freely reorder pages. Have a look at the Notes about permissions under Move and Reorder Pages documentation.

To move a page, you need the following permissions:

• 'Add' permission on the page you're moving, and
• 'View' permission on the page's parent page. If you're moving the page to a different parent, you need 'View' permission on the new parent.

To move a page into a different space, you also need:

• 'Delete' permission on the space you're moving from, and
• 'Add' permission on the space you're moving to.

If the page has restrictions, and you want to keep the page restrictions in the new location, you'll also need 'Restrict' permission on the space you're moving to. Alternatively, remove the page restrictions before performing the move.

That said, take a look at your space permissions and compare your groups vs individual permissions if it is the case. Also, double-check if the tree they are moving the page to, has any view/edit restrictions.

I hope that helps.
IL.