ScriptRunner how to add a comment by status change of an Issue

Question

Hello Community,

I am trying to figure out how I can add a comment if the Status of an Issue changes

I would like to add a functionality such that when a certain event occurs, the status of an issue should automatically changed from "Open" to "In progress" if a comment will be added as example

I know it is not finished but I tried accomplishing this with the following code

if(issue.getIssueType().name=="Task"){

MutableIssue epic = issue
 epic.setStatusId("2");  //Read that 2 meant status = "Done"

}

Could someone provide me with guidance regarding this issue.

I appreciate all the help!

Regrads cennet

Bert Dombrecht · Answer

Hi,

I'm a bit confused.

Do you want a transition to occur if a comment is added?
Or do you want a comment to be added if a transition occurs?

I'm assuming the first.
We have implemented this with a Script Listener.

Create a Script Listener, select the project(s) to which it applies and select 'Issue Commented' as Event.

Then the script goes:

// Imports
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.IssueInputParametersImpl;
import com.atlassian.jira.issue.Issue;

// Variables
Issue issue = event.issue;
def user = ComponentAccessor.jiraAuthenticationContext.getLoggedInUser();
def transitionId = 33; // the transion id you need to have triggered

def issueService = ComponentAccessor.getIssueService();
def issueInputParameters = new IssueInputParametersImpl();
def transitionValidationResult = issueService.validateTransition(user, issue.id, transitionId, issueInputParameters);

// Function
if (transitionValidationResult.isValid()) {
issueService.transition(user, transitionValidationResult);
}

In our implementation we added an if statement in front of the function that filters out certain users and makes sure the issue is in a specific status to start with.

Ravi Sagar _Sparxsys_ · Answer

Hi @sue molly

Status is a not a field that you can set. You need to transition the issue. I wrote a script to transition the issue with some instructions. Take a look.

Adding a comment is an event which you can capture and do something like transitioning an issue (changing status). You can listen to these events by creating a Script Listener.

So create a listener using "Issue Commented" event and write a custom script to transition the issue.

I hope it helps.

Ravi