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JIRA feature ‘Notifications’ bug

蒲彬

Hi I met a problem about JIRA feature ‘Notifications’， hope you can help me. I configured the notifications in a TEST-project, but I cannot got email no matter where I configure the mail in Group/Single Email Address/Sigle User. I found that the mail 'kaifa_jira@163.com' didn't send mail to those email address. Only the reporter / project leader can get the notificeation emails. It's strange. Can you help me？

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Fahad Siddiqui_ihrjma

@蒲彬 the best way to find out the exact problem is you need to go in notification schemes then select the notification helper from there you can find out the exact problem why the email notifications are not been triggered to user.

蒲彬

As you can see, I have tested yet. But I still cannot get the email after someone commented

Fahad Siddiqui_ihrjma

@蒲彬 as a test can you try with another user please.

蒲彬

But if the issue 'Request participants' to account roseceshi, I can get the email.

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