Hi.
We using mobile app for Confluence and have trouble with timeout. App logout after 1 min using with error "Your session timed out".
Hello @Андрей Маненко !
As I understand, you are currently unable to utilize the mobile app because your session quickly times out.
With this in mind, I would like to ask you a few questions:
What operating system is running in your portable device? Has this worked at some point in the past? Do you know if your instance uses Single Sign On addons?
If you are running Android on your device, there is a chance that you are affected by this issue:
[Confluence Server] Session timeout in Confluence Server Mobile App – Android
If your instance has SAML Single Sign On addon, you may be witnessing the effects of the following bug:
[Confluence Server] Session Timeout with SSO plugins in mobile app
Let us hear from you!
1. Android
2. Before reinstall app
3. We don't use SSO
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