Backlog view (Kanban) of In Progress issues (multiple statuses)

Question

This question may upset the Kanban purists, as our approach is a little unconventional but please bear with...

I have a JIRA project that uses multiple statuses for In Progress (this is representative of our workflow). Mapping each status to a column on a Kanban works really well for us. The problem is that when I switch to Backlog view, the In Progress row at the top only shows the first mapped In Progress status column and not the rest. Whichever In Progress column I put farthest left on the board is the only one it picks up.

I could live with it only showing just one if I could toggle between them in Backlog view, but sadly that's not an option either. I suspect this is an example of me pushing JIRA beyond its feature set for a use case it was never intended to address, but God loves an optimist so I live in hope that there might be a solution to this.

Appreciate any input or assistance

Andy

unknown · Answer

Hi Sramanth, all my IN PROGRESS statuses can transition to BACKLOG (transitions are set to ALL) so I don't think this is the issue - I don't want to over-complicate the workflow any more than it already is by adding specific transitions to each workflow unless there is significant value in doing so but appreciate the response thanks.

unknown · Answer

Thanks Joshua, your suggestion to map statuses to columns is exactly what I have done in the Kanban view - which works really well for our use case (I accept it's a bit non-standard) so we can work around not seeing the full set of In Progress tickets in backlog view. Thanks for taking the time out to respond.

Joshua Sneed Contegix · Answer

Hi Andrew,

No, that is not how Jira Software is programmed. It may be possible to put in a suggestion with Atlassian though. You may want to stop using the Kanban backlog and map all statuses to columns if you would like to see all issues in one place. Cheers!