I've tried to remove and reinstall application link - but it didn't help.
user get this error:
The remote authentication server is not available. Please try again later.
Error in the log:
2020-09-14 09:55:36,566 ERROR [http-nio-7990-exec-9] @15U3HYUx595x7374x0 1hdbs7j 77.139.225.140 "POST /j_atl_security_check HTTP/1.1" c.a.c.m.a.ApplicationServiceGeneric Directory 'JIRA User Directory (229377)' is not functional during authentication of 'username'. Skipped.
2020-09-14 09:55:36,568 WARN [http-nio-7990-exec-9] @15U3HYUx595x7374x0 1hdbs7j 77.139.225.140 "POST /j_atl_security_check HTTP/1.1" c.a.s.i.s.s.PluginAuthenticationProvider Could not authenticate username
com.atlassian.bitbucket.auth.AuthenticationSystemException: The remote authentication server is not available. Please try again later.
at com.atlassian.stash.internal.crowd.RiotPolice.doAuthenticate(RiotPolice.java:726)
at com.atlassian.stash.internal.crowd.RiotPolice.lambda$authenticate$1(RiotPolice.java:135)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at io.atlassian.util.concurrent.ConcurrentOperationMapImpl$CallerRunsFuture.get(ConcurrentOperationMapImpl.java:67)
at io.atlassian.util.concurrent.ConcurrentOperationMapImpl.runOperation(ConcurrentOperationMapImpl.java:55)
at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:132)
at com.atlassian.stash.internal.plugin.OsgiSafeProxyProvider$1.invoke(OsgiSafeProxyProvider.java:95)
at com.atlassian.stash.internal.auth.EmbeddedCrowdHttpAuthenticationHandler.performAuthentication(EmbeddedCrowdHttpAuthenticationHandler.java:52)
at com.atlassian.stash.internal.auth.DefaultAuthenticationService.lambda$authenticateInternal$2(DefaultAuthenticationService.java:158)
at com.atlassian.stash.internal.auth.DefaultCaptchaService.authenticateWithCaptcha(DefaultCaptchaService.java:72)
at com.atlassian.stash.internal.auth.DefaultAuthenticationService.authenticateInternal(DefaultAuthenticationService.java:166)
at com.atlassian.stash.internal.auth.DefaultAuthenticationService.authenticate(DefaultAuthenticationService.java:75)
at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.authenticate(PluginAuthenticationProvider.java:49)
at com.atlassian.stash.internal.spring.security.StashAuthenticationFilter.doFilter(StashAuthenticationFilter.java:99)
at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doInsideSpringSecurityChain(BeforeLoginPluginAuthenticationFilter.java:112)
at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:75)
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
at com.atlassian.stash.internal.spring.lifecycle.LifecycleJohnsonServletFilterModuleContainerFilter.doFilter(LifecycleJohnsonServletFilterModuleContainerFilter.java:42)
at com.atlassian.plugin.connect.plugin.auth.oauth2.DefaultSalAuthenticationFilter.doFilter(DefaultSalAuthenticationFilter.java:69)
at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:109)
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:26)
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:48)
at com.atlassian.stash.internal.spring.lifecycle.LifecycleJohnsonServletFilterModuleContainerFilter.doFilter(LifecycleJohnsonServletFilterModuleContainerFilter.java:42)
at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doBeforeBeforeLoginFilters(BeforeLoginPluginAuthenticationFilter.java:90)
at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:73)
at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:84)
at com.atlassian.stash.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:38)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.lang.Thread.run(Thread.java:748)
... 189 frames trimmed
Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException: null
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:676)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:76)
at com.atlassian.stash.internal.crowd.RiotPolice.doAuthenticate(RiotPolice.java:711)
... 31 common frames omitted
Caused by: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to Jira home
at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:539)
at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:373)
at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateUser(RestCrowdClient.java:141)
at com.atlassian.crowd.directory.RemoteCrowdDirectory.authenticate(RemoteCrowdDirectory.java:173)
at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticateAndUpdateInternalUser(DbCachingRemoteDirectory.java:255)
at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticate(DbCachingRemoteDirectory.java:173)
at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:304)
at com.atlassian.stash.internal.crowd.CustomizedDirectoryManager.authenticateUser(CustomizedDirectoryManager.java:55)
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:177)
at com.atlassian.stash.internal.crowd.CustomizedApplicationService.authenticateUser(CustomizedApplicationService.java:52)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:70)
... 32 common frames omitted
