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issue.getCustomFieldValue() returns null when trying to get value of a read-only field

Yen-Wu Lo

I'm running Scriptrunner with Jira Service Desk to create a application portal for a system called "PBS".

In my portal, I want to make a read-only select field called "System", and set the default value to "PBS" so I could use this field later in a database-picker.

However, when I try to get the value of this read-only field with the following code:

issue.getCustomFieldValue(ComponentAccessor.customFieldManager.getCustomFieldObjects(issue).findByName("System"))

It always return null. If I comment out the line which makes the "System" field read-only, it works normally.

Could anyone please tell me if this is by design or a bug?

Accepted answers

Yen-Wu Lo

This is solved in ScriptRunner 6.10.0. I believe this is a bug related to https://productsupport.adaptavist.com/browse/SRJIRA-4611.

All comments

Marc Minten (EVS)

Do not know what you mean with "... make a read-only select field called "System" ..." and "... the line which makes the "System" field read-only ..." . can you add these lines ?

Yen-Wu Lo

Thank you for your reply. By "making the "System" field read-only" I mean:

getFieldByName("System").setHidden(true)

So the user can see the field and its default value, but cannot edit it.

Edit: Sorry, wrong code above. I meant:

getFieldByName("System").setReadOnly(true)

Marc Minten (EVS)

Ok. It seems you are scripting a behavior ? Please give more context when you describe a "problem" !

Are you creating the issue ? Then the custom field does not contain the value yet, it is still only in the form field on the screen... In that case it is "logic" that your line returns null.

Please provide a bigger part of your script and context. with some parts of lines it it hard to understand what you are doing...

Yen-Wu Lo

Thanks again,

Yes, I'm scripting a behaviour for a field in the issue creation screen.

I don't know if what you described is true, because I'm able to get the value of the field with the exactly same code when the field is not read-only. The code only returns null when the field is read-only.

Yen-Wu Lo

This is solved in ScriptRunner 6.10.0. I believe this is a bug related to https://productsupport.adaptavist.com/browse/SRJIRA-4611.